FAQ: Everything You Need to Know

The Basics

What is TWB?

TWB is a travel-first matching app. We believe the best way to meet someone is while exploring the world. You post your trips, see who’s interested, and plan your next adventure together.

Who is it for?

Adventurers, digital nomads, and explorers (18+) who don't want to travel alone. Whether you’re looking for a partner-in-crime for a road trip or a local to show you the best hidden spots, TWB is your community.

Is it free?

Yes! Our "Economy" tier is free forever. If you want more features—like seeing who liked your trip first or browsing anonymously—you can upgrade to "Business" or "First Class" at any time.

Your Profile & Safety

Why do I need to verify my account?

Verification is our secret sauce. It proves you’re a real human, not a bot or a fake profile. When you see that checkmark, you know you're talking to someone genuine. Verified members get more matches and build trust faster.

How does the liveness check work?

It’s quick and easy. The app will ask you to perform a simple gesture (like a nod or a wave) in front of your camera. This ensures your photos are current and that you are really you. We don't publish these photos; we just use them to confirm your identity.

Why was my photo rejected?

We manually review every public photo to keep the TWB vibe premium and safe. Photos are usually rejected if they are blurry, contain minors, show illegal acts, or are overly suggestive. Stick to your best travel shots!

Trips & Matching

How do I find a travel partner?

Instead of endless swiping, just Post a Trip. Tell the community where you're going and when. People interested in your destination will let you know, and you can take it from there.

Can I meet locals too?

Absolutely. Many of our members use TWB to meet locals who can act as guides or just grab a coffee. It’s the best way to see a city through a local's eyes.

Account & Privacy

Can I hide my profile for a while?

Yes. If you need a break, go to Settings → Account → Pause Profile. You’ll become invisible to the community, but your data and plans will be right there whenever you’re ready to come back.

How do I delete my account?

We’ll be sad to see you go! You can delete your account anytime in Settings → Account → Delete Account. Your profile will be removed immediately.

What about my data?

Your privacy is non-negotiable. We don't sell your data, and we don't show your profile on public search engines like Google. Your travel plans are only shared with the community members you choose.

Support

I found a bug or have a suggestion!

We love feedback. Reach out via our contact form. We read every message and usually get back to you within 24 hours.

Last Updated: May 2026